FAQ for the email editor
Question: I’ve no experience in HTML coding and design. Can I build an entire email?
Answer
We believe that everyone should do their jobs: designers should work on the template layout, HTML coders should write the code, and email marketers should develop the strategy. But if you don’t have the required resources, then you got to do everything on your own.
And you probably won’t be able to do everything in a snap. It’s totally normal: people spend years learning how to design and code. We just hope that this article will show you the direction and warn you about the most frequent newbie mistakes.
Question: Can I send an email campaign directly from Blocks?
Answer
Blocks drag and drop email editor is not fit for mass email campaigns. You can build and set your emails in it and then export them to the platform of your choice.
Question: What can I do with the help of the AI assistant implemented in Blocks?
Answer
Blocks’ AI assistant can help you create texts for emails, generate images or even automatically arrange a whole email based on the stated parameters. The assistant can suggest actions to improve readability and visual comprehensability of the email and it can also suggest relevant images or design of the elements, corresponding to the context and email goal.
Question: How to add a countdown timer into my email?
Answer
You can add a Countdown timer to your email. It’s a special element that automatically counts down time till your event. To insert it into your email you need to follow these steps:
- Choose the “Countdown” element in the elements pannel and drag it to the place you need it in the email.
- To set the timer click on it. The parameters pannel will open on the right. There you can set:
- Expiration time and date: set the date and time of the event for which you want the timer to count down.
- Display settings: choose the font style, color, and size of the numbers; the font style, color, and size of the text.
- Language of the countdown timer.
- Time zone, which will be used to count down time.
- Size: set the height and width of the timer.
- Decoration: set the border, corner radius, box shadow, and visibility parameters for the desktop and mobile versions.
You can additionaly turn the timer into a link. Click the corresponding icon in the Countdown parameters tab.
Question: Can I use my own code in Blocks?
Answer
Yes, it is totally possible. Just use the Email import option for it.
We recommend building your emails from the pre-made blocks offered by our platform. It will help you avoid potential coding mistakes and guarantee correct display of your emails on various devices and in various email clients.