Other questions
Question: How can I report a bug?
Answer
Contact us at support@useblocks.io or via the live chat on our website. We strive to make our service perfect!
Question: What is the difference between the Free and Paid versions?
Answer
With the Free version, you can try Blocks and see if our service works for you. If you want to continue using Blocks on a regular basis, you should think of switching to the Paid version.
Question: What payment methods do you offer?
Answer
You can use any major credit card and update your payment details at any time.
Question: Can I add GIFs?
Answer
You can use GIFs both as foreground and background elements. Just a heads-up: Outlook doesn’t support GIFs and shows only the first frame.
Question: Can I build an AMP email with Blocks?
Answer
You can’t build an AMP email with Blocks yet, but you can edit AMP elements.
Question: Can I use your platform offline?
Answer
No, as Blocks is a web service. Internet connection is required to get access to your data stored on servers.
Question: Are designs mobile-friendly?
Answer
Yes, the templates are adaptive and mobile-friendly.
Question: Is there a Saas plugin?
Answer
Not yet, but stay tuned — we’re working on it.